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Job Title:

Director of the Center for Grief Education and Support

Department:

Bereavement

Reports to:

Executive Director

Next Review Date:

03/2015

Job Description Details

Statement of Position/Position Summary

This position will assume responsibility for the development, implementation and management of all activities related to the Seasons Hospice bereavement program.

Qualifications and Education Requirements

  • Master’s Degree in any of the following: Psychology, Counseling or Social Work is preferred
  • Bachelor’s Degree in any of the following : Psychology, Social Work, Marriage and Family Therapist is required
  • MN Licensure in area of education and training is required.
  • Previous management experience preferred
  • Prior professional experience with grief and loss, and clinical counseling.
  • Experience in working with bereaved people, as well as a thorough understanding of the varying theoretical approaches to working the field of loss and grief.
  • ADEC membership preferred; ADEC certification required within 3 years.
  • Able to work independently, have demonstrated care planning, teaching skills and strong communication (written, verbal, and listening) skills.
  • Computer proficiency and a working knowledge of Microsoft programs required.
  • Valid Minnesota Driver’s License and daily access to a reliable and insured vehicle.
  • Belief in the hospice concept.

Position Role and Responsibilities

  • Plan, develop, coordinate and evaluate a comprehensive bereavement program, including but not limited to support groups, professional counseling, memorial services, mailings and community outreach activities.
  • Coordinate the delivery of bereavement services to clients.
  • Provide pre-bereavement services to clients, as needed.
  • Provide short-term individual counseling to clients, as warranted.
  • Document care provided and the response of the client; submit documents as described in agency policy
  • Oversee and supervise bereavement staff.
  • Participates with the Director of Volunteer Services in supervision of bereavement volunteers.
  • Provide education to the interdisciplinary team regarding the grief process and related issues.
  • Provide community education and grief support services to individuals and groups affected by loss.
  • Develop bereavement program materials to be distributed to families and individuals eligible for Seasons Hospice bereavement services.
  • Oversee development and utilization of bereavement library.
  • Create and revise policies and procedures related to Bereavement.
  • Responsible for maintenance of electronic medical records, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards.
  • Identify and address comfort care needs.
  • Support, instruct and educate the patient, family, and caregiver.
  • Maintain the dignity of the dying patient.
  • Support the patients and family's unique spiritual and cultural beliefs.
  • Provide holistic, family-centered care across treatment settings to improve the quality of life.
  • Consult and collaborate with the interdisciplinary team and others involved in the patients care.
  • Provide care consistent with National Hospice and Palliative Care Organization standards of practice for hospice programs.

Agency Expectations

  • Adhere to all Seasons Hospice policies and procedures.
  • Maintain absolute confidentiality of all information pertaining to patients, families, and staff and adhere to all HIPAA rules.
  • Display a positive and professional image and attitude in all relationships with patients, families, peers and in the community.
  • Serve as an ambassador for Seasons Hospice at all times.
  • Provide verbal and written performance evaluations for assigned staff members, including peer and self evaluation.
  • Demonstrate ongoing responsibility for self education.
  • Assume responsibility for the promotion of the hospice concept in the community and with other agencies and professionals.
  • Participate in the Quality Assessment Performance Improvement Program (QAPI), as requested.
  • Maintains patient and personal safety regarding occupational health and safety.
  • Participate in safety program, as requested:

o    Participate in employee job safety analysis to eliminate hazards and prevent accidents.

o    Cooperate to investigate employee injuries.

o    Promote and support safety awareness and implement safety operations.

o    Encourage staff to make suggestions on safety practices.

  • Participate in orientation of new employees.
  • Participate in volunteer orientations, training and education as requested.
  • Participate in orientation and supervision for students seeking experience in hospice care.
  • Attend regularly scheduled department meetings and agency meetings.
  • Perform other related duties as assigned.

ADA Requirements (essential functions)

  • Physical Requirements*

Sitting………………………………………………………………………………………..   5 - 8 hours/day

Standing…………………………………………………………………………………….   0.5 – 1 hour/day

Walking …………………………………………………………………………………….   1- 2 hours/day

Reaching …………………………………………………………………………………..     0.5 hour/day – 8 ft., higher or lower

Use of telephone ……………………………………………………………………..       2 - 3 hours/day

Working under pressure……………………………………………………………       3 – 4 hours/day

Working rapidly for long periods ……………………………………………..     4 – 5 hours/day

Use of keyboard/computer, printer, fax, copier……………………….     4 – 5 hours/day

 

           Position requires close work; finger dexterity; good vision, hearing, oral communication and critical thinking on a regular basis.

           May occasionally work longer than 8 hours/day.

Cognitive or Mental Requirements

The following cognitive or mental requirements are necessary on a daily basis:

Critical thinking

Reading

Writing

Mathematics

Drawing conclusions from written or computer generated materials

Analyzing data or report information

Creating methodologies for accomplishing a goal

Conducting research

Implementing recommendations by coordinating persons and/or other resources

Developing plans, procedures, goals, strategies, or processes

Directing activities of others to accomplish a goal

Clear verbal articulation

 

  • Working Environment

Indoors, at a desk or in a vehicle for majority of the day

Travel required ; will require transportation to get to various work sites

Possible exposure to communicable diseases

Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves

Exposure to medical equipment with the risk of lacerations or punctures

 

*Maximum hours per shift are noted

Additional Notes

This job description is only a summary and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee. This document is subject to change at any time.

Created by:

Michelle Donahue – Director of Human Resources

Date:

June - 2014

Approved by:

Beverly Haynes – Executive Director

Date:

June - 2014