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Job Title: Social Worker
Department: Social Services
Reports to: Director of Clinical Services
Next Review Date: 03/2017


Job Description Details
Statement of Position/Position Summary
This position will provide supportive and medical social services to terminally ill patients and their families in accordance with an appropriate plan of care. The Social Worker will assume responsibility for the development, implementation, and management of psycho-social services provided to hospice patients and families in the home care or residential setting.
Qualifications and Education requirements
  • Bachelor of Science degree in Social Work required; Masters degree preferred.
  • Licensed Social Worker (LSW) in the State of Minnesota required.
  • Three years recent (within the past five years) experience in acute, long-term care or home care/hospice, with at least one in hospice or homecare preferred.
  • Knowledge of community resources including Medicare / Medicaid, financial aid, county, state, and private social services agencies.
  • Must be able to work independently, have demonstrated patient care planning and patient teaching skills and strong written and verbal communication skills.
  • Must have general computer skills and a working knowledge of MS Office, Outlook, and the internet.
  • Valid MN Drivers License and daily access to a reliable and insured vehicle.
  • Belief in the hospice concept.
Position Role and Responsibilities
  • Assess patient/family social and emotional factors in order to estimate their potential to cope with terminal illness and death.
  • Provide psychosocial counseling and support to the patient/family experiencing emotional, social and economic conflict.
  • Assist patient/family and staff in utilizing community resources.
  • Assess patient/family financial and insurance status and assist with appropriate resources as indicated.
  • Participate in interdisciplinary team (IDT) meeting to establish, review and revise the plan of care for each patient, including exchange of information, review of problems, and sharing of professional support.
  • Responsible for maintenance of electronic medical records, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards.
  • Identify and address comfort care needs in collaboration with other members of the Homecare team.
  • Support, instruct and educate the patient, family, and caregiver.
  • Coordinate all patient and family services.
  • Maintain the dignity of the dying patient.
  • Support the patients and family's unique spiritual and cultural beliefs.
  • Provide holistic, family-centered care across treatment settings to improve the quality of life.
  • Consult and collaborate with the interdisciplinary team and others involved in the patients care.
  • Provide care consistent with National Hospice and Palliative Care Organization standards of practice for hospice programs.
Agency Expectations
  • Adhere to all Seasons Hospice policies and procedures.
  • Maintain absolute confidentiality of all information pertaining to patients, families, and staff and adhere to all HIPAA rules.
  • Display a positive and professional image and attitude in all relationships with patients, families, peers and in the community.
  • Serve as an ambassador for Seasons Hospice at all times.
  • Provide verbal and written performance evaluations for assigned staff members, including peer and self evaluation.
  • Demonstrate ongoing responsibility for self education.
  • Assume responsibility for the promotion of the hospice concept in the community and with other agencies and professionals.
  • Participate in the Quality Assessment Performance Improvement Program (QAPI), as requested.
  • Maintains patient and personal safety regarding occupational health and safety.
  • Participate in safety program, as requested:
  • Participate in employee job safety analysis to eliminate hazards and prevent accidents.
  • Cooperate to investigate employee injuries.
  • Promote and support safety awareness and implement safety operations.
  • Encourage staff to make suggestions on safety practices.
  • Participate in orientation of new employees.
  • Participate in volunteer orientations, training and education as requested.
  • Participate in orientation and supervision for students seeking experience in hospice care.
  • Attend regularly scheduled department meeting and agency meetings.
  • Perform other related duties as assigned.
ADA Requirements (essential functions)
Physical Requirements
Sitting 5 - 8 hours/day
Standing 1 - 2 hours/day
Walking 1 - 2 hours/day
Reaching 0.5 hour/day – 8 ft., higher or lower
Use of telephone 2 - 3 hours/day
Working under pressure 3 – 4 hours/day
Working rapidly for long periods 4 - 5 hours/day
Use of keyboard/computer, printer, fax, copier 4 – 5 hours/day
Position requires close work; finger dexterity; good vision, hearing, and oral communication.
May occasionally work longer than 8 hours/day.
Cognitive or Mental Requirements
The following cognitive or mental requirements are necessary on a daily basis:
  • Critical thinking
  • Reading
  • Writing
  • Mathematics
  • Drawing conclusions from written or computer generated materials
  • Analyzing data or report information
  • Creating methodologies for accomplishing a goal
  • Conducting research
  • Implementing recommendations by coordinating persons and/or other resources
  • Developing plans, procedures, goals, strategies, or processes
  • Directing activities of others to accomplish a goal
  • Clear verbal articulation
Working Environment
  • Indoors, performing patient cares or  at a desk  for majority of the day
  • Travel required; will require transportation to get to various work sites
  • Possible exposure to communicable diseases
Additional Notes
This job description is only a summary and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee.  This document is subject to change at any time.
Created by: Michelle Donahue – Director of Human Resources Date: February 2015
Approved by: Beverly Haynes – Executive Director Date: February 2015