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Job Title: Chaplain
Department: Spiritual Services
Reports to: Director of Clinical Services
Next Review Date: 03/2018
Job Summary
This position will provide spiritual support and guidance to patients and families in keeping with the patients and families desire and belief system and in accordance with the interdisciplinary team (IDT) plan of care. The Hospice Chaplain is responsible for the coordination and provision of spiritual support as indicated in each patient's Plan of Care. Persons in this role also serve as a liaison with the families’ spiritual network.
Job Specifications
  • Education and Training – Bachelors or Masters Degree (or equivalent) in ministry, theology, psychology, or related field of counseling from an accredited Seminary or School of Theology. Ordination/denominational endorsement as qualified to provide spiritual services.
  • License or Certification – Certification in hospital or pastoral care ministry and/or Clinical Pastoral Education; valid driver’s license with acceptable driving record per policy
  • Experience - Two years experience in Hospice/Home Care/Hospice; preferred
  • Additional skills - Daily access to a reliable and insured vehicle. Must have strong written and verbal communication skills, strong organizational skills, accurate and attentive to details, proficient keyboarding skills, prior experience with electronic medical record systems and belief in the hospice concept
Job Responsibilities
  • Responsible for planning, implementation, and delivery of spiritual services as requested to patients/families.
  • Perform comprehensive initial spiritual assessments and assist in the development and implementation of goal-directed patient/family care plan.
  • Conduct ongoing reassessments of patient/family spiritual needs and resources per NHPCO guidelines.
  • Implement or coordinate the provision of spiritual care consistent with the established care plan.
  • Observe, evaluate, and bring to team conferences information regarding spiritual issues that may impact the physical and/or psychosocial care provided by the team.
  • Develop and maintain contact with appropriate faith communities and related service providers in order to promote interagency cooperation and to facilitate appropriate spiritual care.
  • Contact the patients preferred spiritual resource to ensure ongoing involvement, or as requested by patient/family.
  • Demonstrate a working knowledge of the manifestations of change, loss, and grief, including complicated grief.
  • Provide opportunities for IDT members to process their grief experiences evolving from their care of the terminally ill, dying, and families.
  • Assist families with final arrangements, conducting funeral/memorial services as requested.
  • Lead and act as a facilitator for groups of staff and/ or partnering facilities in processing grief and other emotions surrounding death and dying in conjunction with the Director of the Center for Grief Education and Support.
  • Participate in interdisciplinary team (IDT) meeting to establish, review and revise the plan of care for each patient, including exchange of information, review of problems, and sharing of professional support.
  • Implement care to achieve outcomes of a comfortable and safe dying, self-determined life closure and effective grieving for patient and family.
  • Responsible for maintenance of electronic medical records, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards.
  • Identify and address comfort care needs.
  • Support, instruct and educate the patient, family, and caregiver.
  • Coordinate all patient and family services.
  • Maintain the dignity of the dying patient.
  • Support the patients and family's unique spiritual and cultural beliefs.
  • Provide holistic, family-centered care across treatment settings to improve the quality of life.
  • Consult and collaborate with the interdisciplinary team and others involved in the patients care.
  • Provide care consistent with National Hospice and Palliative Care Organization standards of practice for hospice programs.
Agency Expectations
  • Adhere to all Seasons Hospice policies and procedures.
  • Adhere to the Seasons Hospice Behavior Standards.
  • Maintain absolute confidentiality of all information pertaining to patients, families, and staff. Adhere to all Health Insurance Portability and Accountability Act (HIPAA) rules and regulations.
  • Display a positive and professional image and attitude in all relationships with patients, families, peers and in the community.
  • Serve as an ambassador for Seasons Hospice at all times.
  • Communicate clearly, concisely and accurately, creating a work environment that provides growth and job satisfaction for self and others.
  • Provide verbal and/or written performance reviews for assigned staff members, including peer and self evaluation.
  • Work effectively in a team environment.
  • Demonstrate ongoing responsibility for self education.
  • Maintain patient and personal safety regarding occupational health and safety.
  • Assume responsibility for the promotion of the hospice concept in the community and with other agencies and professionals.
  • Actively participate in committees within the agency.
  • Attend scheduled department meetings and agency meetings on a regular basis.
  • Participate in the safety program and promote a safe work environment.
  • Participate in the Quality Assessment Performance Improvement Program (QAPI); as requested.
  • Participate in orientation, training and education of new employees and volunteers; as requested.
  • Participate in orientation and supervision for students seeking experience in hospice care; as requested.
  • Perform other duties as requested and/or assigned.
Physical Demands
Codes:  C= Continuously ,   F=Frequently,   O=Occasionally,    R= Rarely

(70% or more)          (40-70%)            (15-40%)             (less than 15%)

Standing R Reaching F Stooping O
Sitting O Grasping F Climb Stairs C
Walking R Feeling C Ability to boost/transfer patients F
Lifting F Fingering O Vision O
Pushing/Pulling R Crouching R Reading C
Hearing C Crawling R Distance C
Talking O Bending C Depth Perception C
Repetitive Motion O Kneeling F Color C
X Sedentary (Requires lifting 10 lbs., carrying small objects)
Light (Requires lifting 20 lbs., with occasional carrying of up to 20 lbs.)
Medium (Requires lifting 50 lbs., with occasional carrying of up to 25 lbs.)
Heavy (Requires lifting 100 lbs., with occasional carrying of up to 50 lbs.)
Very Heavy (Requires lifting over 100 lbs., with occasional carrying of up to 50 lbs.)

Cognitive or Mental Demands

Position requires the following on a regular basis: critical thinking skills, ability to read and write, clear verbal articulation, develop plans, procedures, goals and strategies; implement recommendations by coordinating persons and/or resources, mathematics, draw conclusions from written or computer generated material.

Working Environment Demands

Work is performed primarily indoors and the individual is not substantially exposed to adverse environmental conditions. May spend portion of time working on a computer.  May occasionally work longer than 8 hours/day. Must be able to tolerate some variability in work hours; must have ability to be flexible with work schedule. Must be able to work independently and in a team environment.

Exposure Risk

Involves routine exposure to blood or body fluids
Involves possible exposure to blood or body fluids
X Involves no exposure to blood or body fluids

Supervising Demands

Position has direct supervising responsibilities
X Position has no direct supervising responsibilities

 Travel Demands

X Position requires travel throughout the Rochester community and within the Seasons Hospice service area.
Position does not require travel.
Position requires regular use of an insured, reliable vehicle.

This job description is only a summary and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

This job description is subject to change at any time with or without notice.

Created by: Michelle Donahue – Director of Human Resources Date: February 2015
Approved by: Beverly Haynes – Executive Director Date: February 2015
Updated/Revised on: June 2017